Privacy Policy

WHO IS RESPONSIBLE FOR PROCESSING YOUR DATA?

Tramuntana Tribe SL (hereinafter, “the Company”), with CIF B 26782243 and registered office at Carrer de la maquinaria 4, 3º 6, 07011, Palma de Mallorca (Illes Balears).

FOR WHAT PURPOSE DO WE PROCESS YOUR PERSONAL DATA?

In compliance with the provisions of the General Data Protection Regulation, as well as any other applicable national law, we inform you that your personal data collected or voluntarily provided to us through the Website, either by browsing it, as well as all those that you may provide us in contact forms, via email or by phone, will be collected and processed by the Company for the following purposes:

• Ensure proper management of our commercial relationship with you (addressing your inquiries and requests regarding the products and services we offer).
• Ensure proper accounting, tax, and administrative management resulting from the contractual relationship between both parties.
• Use your personal data to improve the products and services we offer, and to provide you with the sending of commercial communications by electronic means that may be of interest to you.
• Provide you with a better experience and access to certain functionalities of the website; if applicable, through the creation of profiles through automated mechanisms.

In all cases, the personal data that the Company receives from you will be treated with the utmost confidentiality. To this end, the Company will take the necessary security measures to prevent its alteration, loss, treatment, or access by unauthorized third parties.

WHAT IS THE LEGITIMACY FOR PROCESSING YOUR DATA?

In the case of being customers, the legal basis for purposes (a) and (b) is the execution of a contract consisting in ensuring proper management of our commercial and contractual relationship with you. For purposes (c) and (d), the legal basis is based on the consent that we will request from you along with each form where we collect your data.

For potential customers, the legal basis for purposes (a), (c) and (d) is based on the consent that we will request from you along with each form where we collect your data.

In no case will the withdrawal of any of these consents condition the fact that we guarantee proper management of the commercial relationship with you.

HOW LONG WILL WE KEEP YOUR DATA?

Your data will be kept until you revoke the consent for the specified purposes, and with a maximum retention period of fifteen years, without prejudice to the mandatory retention period required by the execution of the contracted service or a legal provision.

TO WHICH RECIPIENTS WILL YOUR DATA BE COMMUNICATED?

We inform you that your personal data will not be transferred to any third party, except to those third parties whose intervention is necessary for the proper management of our commercial relationship, such as the owners or managers of the properties for proper accounting, tax, and administrative management.

In particular, we inform you that your data may be transferred, if necessary, to public bodies and authorities (administrative or judicial) in cases where a legal provision establishes it.

In any case, the data communicated will be exclusively those that are appropriate, pertinent, and not excessive.

WHAT ARE YOUR RIGHTS ONCE YOU PROVIDE US WITH DATA?

As a user of the Website, you have the right to obtain confirmation as to whether the Company is processing personal data concerning you or not.

Likewise, you have the right to access your personal data, as well as to request the rectification of inaccurate data or, where appropriate, request their deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected.

In certain circumstances, you may request the limitation of the processing of your data, in which case we will only keep them for the exercise or defense of claims.

In certain circumstances and for reasons related to your particular situation, you may object to the processing of your data. The Company will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.

Also, you can exercise the right to data portability, as well as withdraw the consents provided at any time, without affecting the legality of the processing based on the prior consent withdrawal.

We inform you that you may exercise your rights, through the email address info@hostalnadalsoller.com, or by written communication addressed to the Company at the address specified in the identification data included in the Legal Notice of our website.

The request to exercise any of your rights must be accompanied by a copy of an official document that identifies you (ID card, driver’s license, or passport).